GOODCUP / GOODNIGHTS

Goodcup is an independent coffee shop in Nunhead, South East London, UK. 

 JOB OPPORTUNITIES

Goodcup is looking for a new shop supervisor to join us from the beginning of June.

We’re looking for someone who will be dedicated to their role, punctual and efficient.

Someone who can ensure prompt and excellent customer service whilst still being able to retain the relaxed vibe that the Goodcup customers have come to love.

We’re looking for a people person, a great communicator for both our customers and our staff.

THE ROLE & BENEFITS

  • Shop Supervisor

  • £27-30k (Pro rata) dependent on experience

  • Fixed days - Thursday to Sunday*

  • Pension

*The set days will differ initially however the intention is for them to settle at Thursday to Sunday

RESPONSIBILITIES

  • To oversee the day to day running of the shop.

  • To ensure a welcoming atmosphere for all of our customers.

  • To ensure that all cleaning and daily task checklists are completed to a high standard.

  • To ensure that all beverages and food are delivered both promptly and to the highest standard.

  • To liaise with shop owner regarding any issues and or improvements that can be made in any area of the business operation.

  • To train new staff in all aspects of the shop.

THE PERSON WE’RE LOOKING FOR:

  • Experience in heading a hospitality team.

  • Someone who is dedicated to their role and will always endeavour to give their best.

  • Will have high standards in cleanliness, punctuality, customer service and, food & drink delivery.

  • Will be comfortable in communicating the expected high standards with all staff and have the ability to motivate them in to achieving them

  • Will be capable in handling different personalities of both customers and staff.

  • Will be comfortable in bringing up issues, such as time-keeping, poor customer service, with any employees that aren’t meeting the expected standard.

If you wish to apply for the role please send a short cover letter and CV to hello@goodcuplondon.com with Supervisor Role in the subject box.